Monday, March 21, 2011

Memory Lane and Remote Doctor services: two examples of how the ISISEMD platform supports both users and caregivers in daily life.

A major strong point of ISISEMD is its 360° assistance capability, in fact ISISEMD addresses the needs of and provides services to all involved parties: patients, patients’ relatives and caregivers.

ISISEMD Memory Lane and Remote Doctor services are two examples of how this platform supports both users (the patients) and caregivers in their daily life.

In other areas of this blog it is clearly explained that the ISISEMD platform provides a series of services to improve the daily life of mild dementia affected people, their families and professional caregivers who follow them up.

Based upon several years of experience in telemedicine systems, our contribution to ISISEMD consists in managing the design, development, customization and optimization of two services addressing different needs: Memory Lane and Remote Doctor. Memory Lane is an elderly users oriented service, where elderly users and relatives/caregivers play different roles, while Remote Doctor is reserved to caregivers, even if it can be accessed by the relatives.

The Memory Lane service aims to maintain memories to people with dementia, with no intervention: images are shown automatically on their carebox screen at home. To look at the digital picture album, which consists of pictures of family, friends, places that meant in personal life, is one of the stimulations that maintain cognitive functions. Looking at these scenes allows the user to use imagination and strengthen visual recognition abilities. The service is lived by the user as just reminiscence but it carries on an implicit personal challenge without asking for a specific (right vs wrong) answer. Pictures set and caption can be changed easily by relatives or caregivers connecting to the portal everywhere they are.

The Remote Doctor service aims to provide a series of clinical information to caregivers and to support them in daily elderly follow up: elderly personal profile, anamnesis, actual and previous treatment, visits details and clinical report are stored. Part of this information can be accessed by the relatives too, as an example actual therapy is shared in order to act as an incontrovertibly reference for elderly treatment. Furthermore the service offers the possibility to share the same information with a remotely located expert (she/he may be in hospital or elsewhere). The next service release will integrate a communication system able to put the field operator (caregiver) needing support in real time contact with the remote expert (second opinion).

The above described services offer examples of how the platform, even if focused on elderly requirements, proposes a full basket of services to enhance the life quality of both elderly people and their relatives providing, at the same time, a substantial support to those active in social service jobs.

Cinzia, Fulvio, Silvia

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